System Maintenance
Broadcast system maintenance: preventative site inspections, firmware and security patch checks, thermal and power audits, and spares.
Broadcast systems degrade quietly. Fans clog, power supplies age, firmware falls behind, and patching gets changed during a busy production and never put back. None of it shows until something fails during a programme. Intraframe's maintenance service puts a schedule of preventative work around a facility's systems, so that problems are found during an inspection rather than on air.
The service suits broadcasters, production companies and corporate studios whose in-house teams run day-to-day operations but lack the time or specialist tooling for planned engineering work. Visits are arranged around the production calendar, and anything that touches live signal paths is done in agreed maintenance windows. Where Intraframe built the facility, maintenance draws on the original schematics, rack elevations and cable schedules.
Maintenance also covers the infrastructure behind the technical areas. Comms rooms and equipment racks can be audited, re-documented and tidied: patch panels re-terminated, structured cable management installed, and equipment repositioned for better airflow. Findings from each visit are written up, so that ageing equipment can be budgeted for and replaced on your timetable rather than after it fails.
Our process
Baseline audit
The first visit records what is installed, its condition and firmware versions, and how closely the documentation matches the system.
Agreed schedule
An inspection schedule is set around your production calendar, with work on live paths planned into maintenance windows.
Preventative visits
Engineers inspect and clean equipment, check fans and filters, verify firmware and security patch levels, and carry out thermal imaging and power supply checks.
Reporting
After each visit you receive a written report of findings, actions taken and recommended work, in priority order.
Remedial work and spares
Faults are fixed on the spot or scheduled, and a spares holding is agreed for items whose failure would stop production.
Key deliverables
- Scheduled preventative site inspections
- Firmware and security patch verification
- Thermal imaging and power supply audits
- Spares planning and replacement
- Baseline system audit and condition report
- Written visit reports with prioritised recommendations
- Comms room and rack remediation, including re-termination and structured cable management
- Updated cable schedules and drawings where the installation has changed
- Network maintenance and monitoring for production systems
- Equipment lifecycle and replacement planning
System Maintenance: FAQ
Do you maintain systems that Intraframe did not install?
How often are maintenance visits?
Can you sort out a messy comms room?
Planning a system maintenance project?
Tell us about the facility, the timescale and what has to stay on air.